Orders are dispatched within 3-5 working days. We offer free delivery worldwide on all orders over £100. Within the UK, orders will be sent via Royal Mail 1 st Class. This takes 1-3 working days to arrive. International orders will be sent via Royal Mail Standard Airmail which takes 10-15 working days.

Please note, these delivery times cannot be guaranteed and are out of our control. For example, your international order could take longer to arrive if it is delayed at customs.

We offer free delivery worldwide on orders over £100. For purchases under this amount, the following charges apply:
Standard UK: £3.50
Special Delivery: £6
International: £8.95

For international orders shipped outside the UK, duties and taxes may be applicable when your item reaches customs. Emilia Rae Jewellery does not cover this cost and you will be responsible for paying any additional charges.
If an item is returned due to unpaid taxes, your refund will be processed minus any postage costs incurred.

Unfortunately, standard shipping does not include tracking. If you would like your item to be tracked, please select Express Postage at checkout.

Oh no! We’re sorry to hear your order has been delayed. Please contact us via emiliaraebridal@gmail.com as soon as possible so we can resolve the issue.

Eligible* items can be returned for a full refund, unused and in their original packaging, within 14 days of receipt. Return postage costs are not covered by Emilia Rae Jewellery.
*Please note, earrings are EXCLUDED from this policy due to hygiene reasons.

Please contact us via emiliaraebridal@gmail.com to arrange your return.

We use high quality plating on all our jewellery. As many of our pieces are made with a brass base, the plating may fade over time. To ensure your jewellery maintains its shine for as long as possible, it’s important to treat it with care. Here are some basic tips to guide you:
- Avoid getting your jewellery wet.

- Remove before bathing or showering.

- Avoid direct contact with perfume and lotions.

- Remove your jewellery before sleeping.

- When not in use, store in jewellery pouch provided.

- Remove before exercising.

- Clean and polish with a soft cloth.

Emilia Rae Jewellery is stocked worldwide by a number of beautiful boutiques. We’d love you to join them! Please contact us at emiliaraebridal@gmail.com to request a wholesale
catalogue.
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