Delivery & Returns

Delivery

Emilia Rae Bridal offers free delivery worldwide on all orders. For UK orders, purchases will be sent by Royal Mail 2nd Class postage and for International orders, this will be Royal Mail standard airmail. 

2nd Class postage takes 3-5 working days. International standard airmail takes approximately 7-10 working days. Please note, these delivery times can be affected and are out of our control. For example, if a package gets held up in customs. 

Orders do not include tracking. If you wish for your item to be tracked and signed for, use the Express postage option at checkout. 

Express parcels are sent by Royal Mail tracked and signed. For UK orders, postage times are 1 working day, for worldwide orders, postage times are approximately 5-7 days. 

Duties and taxes may be applicable when your item reaches customs. The customer is responsible for payment of these. 

Processing time

Emilia Rae Bridal requires up to 3-5 working days to despatch your order. 

Returns

Items can be returned, if unused and in their original packaging within 14 days of purchase for a full refund. Earrings are EXCLUDED from this policy. Due to hygiene reasons, earrings cannot be returned for a refund, unless the item is broken or damaged.